Terms of Service

Attova is operated by Techloom Solutions ("Attova", "we", "us", or "our"). Attova is a software platform that helps session-based education businesses manage attendance, classes, students, invoicing, and parent communication.

For privacy-related matters, see our Privacy Policy.

By registering for an account, signing in, or otherwise using Attova, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

If you are accepting on behalf of an organisation (such as a tuition centre, academy, or school), you represent that you have authority to bind that organisation to these terms.

Attova provides tools for centre administrators, teachers, and parents, including but not limited to class scheduling, attendance tracking, student records, invoice generation, payment recording, notifications, and reporting.

Features may change over time. We may add, modify, suspend, or remove functionality as the product evolves, including during early access or beta periods.

You must provide accurate registration information and keep your login credentials secure. You are responsible for all activity that occurs under your account.

Organisation owners and administrators are responsible for inviting team members, assigning roles, and ensuring that teachers and staff only access information they need for their work.

You must notify us promptly at legal@attova.com.au if you suspect unauthorised access to your account.

You agree not to:

• use Attova in violation of applicable law or regulation;
• upload unlawful, misleading, or infringing content;
• attempt to access another user's account or data without permission;
• interfere with or disrupt the platform, its security, or its infrastructure;
• reverse engineer, scrape, or misuse the service except as permitted by law;
• use Attova to send spam or unsolicited communications.

We may suspend or terminate access if we reasonably believe these terms have been breached.

You retain ownership of the business data you enter into Attova, including student details, attendance records, invoices, and communications. You grant us a limited licence to host, process, and display that data solely to provide and improve the service.

You are responsible for ensuring you have a lawful basis to collect and process personal data about students, parents, and staff within Attova, including providing any required notices and obtaining necessary consents.

Some features may be offered free during early access. Paid plans, where available, will be described at the point of purchase. Fees, billing cycles, and renewal terms will be shown before you are charged.

Attova helps you generate invoices and record payments for your education business. We are not a bank or payment processor unless explicitly stated. You remain responsible for your own tax, accounting, and regulatory obligations.

Attova, including its software, branding, design, and documentation, is owned by Techloom Solutions or its licensors. These terms do not grant you any rights to our trademarks or proprietary materials except as needed to use the service.

Attova may integrate with third-party services such as authentication providers, email delivery, analytics, and hosting infrastructure. Your use of those services may be subject to their own terms and policies.

We aim to keep Attova reliable, but the service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.

To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Techloom Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of Attova.

Our total liability for any claim relating to the service will not exceed the greater of (a) the amount you paid us for Attova in the twelve months before the claim, or (b) £100, except where liability cannot be limited by law.

You may stop using Attova at any time. We may suspend or terminate access if you breach these terms, if required by law, or if we discontinue the service with reasonable notice where practicable.

Provisions that by their nature should survive termination — including data responsibilities, disclaimers, and limitations of liability — will continue to apply.

We may update these terms from time to time. If changes are material, we will provide notice through the service or by email. Continued use after the effective date constitutes acceptance of the updated terms.

These terms are governed by the laws of England and Wales, without regard to conflict of law principles. Courts in England and Wales will have exclusive jurisdiction, subject to any mandatory consumer protections that apply in your country of residence.

Questions about these terms can be sent to legal@attova.com.au.